Anonymous
map-marker Kelowna, British Columbia

Ignorant People that dumbfondle Customers with *** Questions

Tmart - Ignorant People that dumbfondle Customers with *** Questions
I purchased several 303 and 301 Lasers of Ebay in the Past. Because of Price I ordered 2 more fro Tmart both are Defective and not working.Using the fully charged Battery from my other Lasers and even the Keyswitch those Lasers are Dead likely the Reason T mart sold them that cheap. I am a retired Electronic Tech. I had many Emails with Helen that are repetitive and simply *** .Sample:1. Check if the battery has been installed. Make sure the positive and negative are correct. 2. Please change a new battery to have a try 3. Laser Pointers are sensitive to temperature. If the temperature is low, you can warm it with your hands for a while. For the high power laser pointer: Please turn it off for a few minutes after a period of continuous use. Then turn it on to use it. 4. Keep pressing the button when you use it. They just lost a Customer and I can not recommend anyone to buy from Tmart they string you along...Buy from Ebay that has reputable Sellers
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Reason of review:
Damaged or defective
Bertrand Qwz
map-marker Glenolden, Pennsylvania

Worst Company EVER

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I ordered some electronics on 20 December for Christmas Gifts. So some of the stuff came in. One of the items was delivered broken, and two of them according to the website are delivered. But according to the email they sent me have just shipped. It's late in January. You have had my money since 20 December. I have a broken speaker that delivered late, that I purchased for a gift. Two items have yet to deliver. FRAUD. I was locked out of the site when I tried to file a complaint about the broken speaker. I still have two items from my original order in December that have not been delivered. And how do I get someone to replace the broken speaker? No answer from their customer service. This place is a rip off. They should be called ROR Rip Off and Run. If I don't hear from them by Monday, I'm calling a lawyer and contacting the states attorney generals office. People should be held accountable for their actions.
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Cons:
  • Broken item and items not shipped
Reason of review:
Damaged or defective

Preferred solution: Deliver the items still on my order, and replace the damaged speaker that was delivered. Fix your shipping and customer service

Anonymous
map-marker Austin, Texas

Shipped me the Wrong Product

Next, they told me I had ordered the wrong product, so I sent them a screen shot of their own website listing that promised their product would fit my specific laptop. The next day they stopped providing on-line support. They only screwed me for fifteen dollars, but wait until they attack and invade the US, they despise us. bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbullshit.
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Odem, Texas

Rgb 5050 Smd Led Review

Hi I ordered a" 300 led *** 5050 r gb ir44 controller 5m flexible led light strip with remote control (12v) Sku : 3200****" . Its been already 2 months when I ordered one over the phone and already gave them the number to the card and havent heard from them, and havent gotten the package in the mail yet. the price was 10.75 plus the other 5.00 they took out of my account.
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Reason of review:
Order processing issue
Anonymous
map-marker Lynnwood, Washington

Stolen Credit Card

I just tried to complete an order with Tmart.com. I tried American Express three times, but all failed. Then I tried Visa twice, also failed. But I receive a fraud alert from the visa company right away saying that someone had tried to use my visa to purchase something in China. That's an amount I didn't recognize and it was charged right after tmart.com. Obviously it's a fraud. Afterwards, I had to call American Express to verify any frauds, then stopped the card number right away. What a scam website! No customer service phone number at all. Never use it again.
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Reason of review:
Order processing issue
Breckin Bit
map-marker Eugene, Oregon

SCAM ME FOR MONEY READ PLEASE Tmart, N&K Trading Inc, also have wish, also have 2 other names all in the smae from china

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I order over 100.00 in 3 orders by the three different name didn't know they were the same till after doing some homework on here. I am unhappy because i haven't gotten any of it still this is 6 weeks back.

there no one to call, I have message paypals. I do like that they say on the page htat the return money if it is damaged, no as order ect.............. Wish me LUCK stay away from

apps, tmart, mama, home,choxi, wish, if you start looking they ae all one of the same. Not sure if it is all on besnuss but i do beleave so and they all are from CHINA that not what i care however if you get i hear its cheap, it broken.

it's not shipped. It;s junk ect good luck yall

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Loss:
$100
Reason of review:
still haven't gotten

Preferred solution: Full refund

Anonymous
map-marker Roseville, Michigan

Tmart Online Order Review

Received my package from Tmart.com and had 8 missing pieces! Every email address that was sent to me to attach my photos were invalid! WILL NEVER ORDER FROM TMART.COM AGAIN!
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Reason of review:
Problem with delivery
Resolved
Jayceon Pes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Walton Park, New York

Resolved: Tmart - Dashboard Camera Review from Walton Park, New York

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Updated by user Nov 18, 2015

After MUCH back and forth TMart and getting nowhere, I brought PayPal into the conversation and they did their magic and I got a full refund. Prior to that, TMart was not responsive. I do not recommend them but IF you purchase something from them make sure you have...

Original review Oct 19, 2015
I purchased 2 Dashboard Cameras from TMart. I opened one and it did not work.

I didn't bother with the other. I contacted customer support (what a joke) and they jerked me around for a week. After I contacted PayPal they started to respond. But, the only way they claim they will refund me is if I close my claim first.

When reading PayPal's Terms & Conditions they state that once a dispute is closed you CAN NOT reopen it. I'd be at TMarts mercy.

Screw that!!!
I'm escalating this via PayPal so I can get a refund on this junk.
DO NOT DO BUSINESS WITH TMART!!
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Reason of review:
Damaged or defective
2 comments
Jayceon Pes

I did get my money back but it was like pulling teeth! Whenever I can I use PayPal because they will help you get your money back if the seller gives you a hard time.

Some credit cards might do the same thing.

If you used a credit card if try contacting them and dispute the charge.

Good luck!

Guest

DID YOU GET THE MONEY BACK, I ORDER AND GOTTEN NOTING SO THEY GOT ME FOR OVER 100. IN TMART, WISH, AND ONE OTHER I AM LEARNING THERE ALL THE SAME CHINA PEOPLE

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Anonymous
map-marker Pasadena, Texas

Satisfied (more or less)

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I have been buying stuff from Tmart for the last 2 years. Had issues with items orered but not received twice, they reshipped with no problem other than it took 45 days, but I got it. Used cust. service 3 times, issues were resolved. They recently went to PayPal, so far has worked out ok, but I'm not too accepting of a third party for now, but if it works out ok, fine. If you are skeptical, use a credit card that you know you can work with on protests, an Email address that isn't your main one.
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Pros:
  • Cheap prices
Reason of review:
Fair pricing
Sherlyn Tzc
map-marker Edmonds, Washington

TMart stealing your money by claiming "BackOrder"...

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I bought two items from then, I would never order something on BACKORDER, but this one went backordered a couple days after I ordered a pair of gloves along with a laser. Most of the gloves on their site were on Backorder so I went for the ones not, but just a couple days later I became SOL. They refuse to send me a replacement item, no matter what the replacement item is and I gave them the option of sending me anything they wanted to because everything I chose thing responded that they were all on backorder. They refuse a refund, they will only refund PayPal and I'll only pay for something with PayPal with a guest account. Now they seem to think it's fair to only give me eighty percent of the money I sent them for the gloves. So now the amount made available is going down, but it doesn't matter, they're going to *** me around expecting me to simply tell them to keep it!!
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Loss:
$20
Pros:
  • All the products they carry
Cons:
  • Way they intentionly refuse to offer a solution
Reason of review:
They Refuse To Do Anything to Settle It.

Preferred solution: Ask them how they plan to settle it.

Anonymous
map-marker Edmonds, Washington

Still Lying

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They refuse any refund, and have decided that if they allow me to order anything I can only use eighty percent of the money I spent for the gloves and shipping! So now since they refuse to send me anything, I amended the order to allow them to send me what they have In stock but they ignore everything I do to at least get my money back! I need to find out who governs these people and get them to require them to do something constructive to end this.
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Loss:
$100
Reason of review:
everything with these people seems to be based on screwing the customer

Preferred solution: Deliver product or service ordered

Anonymous

Tmart

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These are the worst ever, they take your money deliver unsatisfactory, poor quality clothes in the wrong size, then when U attempt to get an oder merchandise number to return the item they ignore your emails, treat you with disdain and contempt then to add insult to injury send you random emails advertising more of their cheap tat, have they never heard of the consumer credit and sales acts, well if they have they are breaking consumer laws right left and centre, customers are covered by these acts to cover them if they receive unsatisfactory or defective goods by law this company have an obligation to refund customers money if they have a legitimate complaint, they should be investigated they are complete scammers in my opinion.
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Loss:
$24
Cons:
  • No chance of refund
  • Not refunding my money
  • Poor quality
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous
map-marker Ashland City, Tennessee

Horrible experience dealing with tmart

Horrible experience, they baited and switched on me. They played me like a fiddle, I'll never trade with a chinese export business again. eBay allows it, PayPal is no help in resolving my dispute/claim. It appears bait & switch is the norm for chinese companies and customer service is waist time! Just do business with American brick & mortar establisments so you can see what you're getting. A friend of mind is flight attendant, she said even you are over there and buy something to have shipped back they will switch it out for inferior items after you leave their store. I.E. you're back in America and the purchased chinese items arrives but its not what you bought. She went on to say never let the item out your sight once you buy it or they will switch it right in front of you if they get the chance. Its just their culture, its not as honest and Americans.
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Reason of review:
Bad quality
Anonymous
map-marker Ashland City, Tennessee

Tmart A.K.A. scammed & ripped me off

Bought three (3) all inclusive Syma quadcopters for gifts, from a written description & photos Tmart add. They were to include RC controls, battery charges & chip reader. They shorted these items and made no attempt to resolve the issue, further more one of the quadcopters came damaged. I had to cut some engine guard plastic off and epoxy other parts to get it to fly with my personal RC control. In essence Tmart a.k.a. N&K trading baited me then switched the order I received and made no attempt to resolve my issues! Save you money or buy from a highly rated reputable American importer or one that don't have as many complaints as Tmart has. I wish I'd researched them more before I waisted my time & money. Perry
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Reason of review:
Poor customer service
Monita Aia

Great product

cheap phone, amazing screen with nice colors. So far, I had it for like a day, but already I can tell its a great product. Good quality for this price. Clear display. Excellent photos and videos. And battery. About day and a half operating time with normal use, low price, good materials, large screen and high resolution. A really good quality cell phone, really impressed with everything, fast delivering, cons: i don't have cons everything is fine. Phone is clear easy operation Camera very pleasantly surprised by the quality of the photo compared to the price / performance better to find a very difficult I recommend 100%.Overall, for the money, one of the best phones out there.
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Reason of review:
Good quality