Lr B

WORST COMPANY EVER!!!

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Items were missing from my shipment. They promised $5.00 credit - refuse to tell me how they will credit my account. They promised to ship a replacement of strings - which never came. They are probably just trying to wait until the ticket Times out so they can close the case; or waiting until the time limit for claims expires. DO NOT SHOP WITH THIS COMPANY!!! THEY SHOP INFERIOR QUALITY PRODUCTS WITH MISSING PARTS, SHIP ITEMS AS NEW WHEN THEY ARE REFURBISHED AND DI NOT HONOR THEIR RESOLUTION PROMISES!!!
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Reason of review:
Order processing issue
Anonymous

No merchandise for money spent- Will not answer my calls

About a month ago I ordered $39 worth of product from them- suppose to be delivered within 7 days No way of contacting them, they will not answer phone can not chat on line. They need to be shut down.
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Anonymous
map-marker Birmingham, Alabama

Chinese Lanterns

I cant find a phone number wrote a question and it would not accept I would like to order a smaller number of the Chinese paper Sky Lanterns Fly Candle Lamps. tried the live chat did'nt work. I think theres more than one word.
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Anonymous
map-marker Tulsa, Oklahoma

No local phone service number

Customer service don,t exist. Their ph. goes to AT&T. Can't E-mail unless you have an account
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william m Tww
map-marker Syracuse, New York

Three head shaverRSX5085

It is JUNK!!!!! Bad Shave, Poor Construction, Does not Hold Charge Long,
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Loss:
$18
Reason of review:
Bad quality

Preferred solution: Full refund

James H Nqf
map-marker Portsmouth, Ohio

Where is my order?

placed an order on 19 Nov, 2018. order number 161****dfl17. order has yet to arrive as 12 Dec, 2018 when will I receive my order? James Hall @ center691@ Angry Yahoo.com Angry
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Loss:
$38
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Mary k Vgk
map-marker Saint Paul, Minnesota

Bad horrible broken

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They sent me my item late. It was all broke.
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John M Afe

0rder

this is the second time I tried to order something and could not use paypal. why! !!! 7" Car GPS Navigation Navigator with Bluetooth AV (North America Map) ; Our gifts are given on a first-come, first-served basis. In the case where the gift you chose has been sold out, we will replace it with a similar item. Thank you for your understanding{{Redacted}}
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Reason of review:
Problems with payment
Candus Pkc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ripped off

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I ordered some stuff and never received a confirmation or email . I waited a month and then contacted them . I have go to post office and get proof of lose ? How do I get that. They are thieves don't buy anything from them!
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Reason of review:
Order processing issue
Anonymous

THIS STORE IS BAD , JUST AVOID HEADACHE , EVERYTHING IS FAKE

THIS STORE IS IS NOT GOOD AT ALL .THEY SEND THE WRONG ITEM TO US PLUS MISSING HALF OFTHE ORDER ,AFTER OPEN A CLAIN ON PAYPAL , THEY WANT TO US PAY TO SEND BACK THE WRONG ITEM SHIPPED TO US . THE BEST WAY IS AVOID TO BUY FROM THEN , IS JUST BAD , IS A LOT NICE STORE YOU CAN BUY AND HAVE A GOOD CUSTOMER SERVICE FAKE ITEM , BAD CUSTUMER SERVICE , THEY WANTO YOU TO PAY FOR RETURN TO CHINA , NOT EMAIL TO COMPLAIN. THIS STORE IS IS NOT GOOD AT ALL .THEY SEND THE WRONG ITEM TO US PLUS MISSING HALF OFTHE ORDER ,AFTER OPEN A CLAIN ON PAYPAL , THEY WANT TO US PAY TO SEND BACK THE WRONG ITEM SHIPPED TO US . THE BEST WAY IS AVOID TO BUY FROM THEN , IS JUST BAD , IS A LOT NICE STORE YOU CAN BUY AND HAVE A GOOD CUSTOMER SERVICE
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Loss:
$189
Reason of review:
Poor customer service

Preferred solution: Full refund

Jaishawn Fdq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parcel not arrived yet (1 1/2 month)

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i ordered an electronic item on July 22nd and now is Sep 2, almost one and half month from date of order, still not delivered and the customer service is keep saying wait, wait, wait, i dont hope so they are doing business seriously, they are not worried/cared about what they agreed in their own website, when i asked for refund they denied and they replied that the parcel already shipped so the cancellation is not possible, also i tried to track with the shipping company "Asendia" they mentioned that the expected delivery on 3rd Aug, but now almost 3rd Sep, so whats going on i cant understand, is this company is real? i dont know what i can do, some one please suggest.
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Loss:
$25
Pros:
  • Products
  • Price and the variety of products
Cons:
  • Slow shipping
  • Customer service
Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

Anonymous

THe most horrible

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The worst company ever! The most disgusting thing on earth!

be aware! Do not buy anything from this {{Redacted}} company! My order number is 170820DXD3BR. It took from 20-08-17 until now, more than 16 days in processing status, no any logistic information!

They just said the item is out of stock but they did not write on their website that this item is out of stock before I paid. They do not know either when they will send this item to me. I decided to have money back. Still waiting for this {{Redacted}}!

Be aware of this {{Redacted}} company! Wish this company collapse as soon as possible!

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Loss:
$40
Reason of review:
Order processing issue

Preferred solution: Full refund

1 comment
Guest

This company is a total scam!!! BEWARE!!! they advertise using real companies pictures and then sell FAKES!!!!.

Anonymous

They advertise real companies photos and sell FAKES!!!!! BEWARE! SCAM!!!!!

They use real companies photos and advertise using the real companies name in the descriptions and titles but then sell you FAKES!!! They even use the real companies instruction booklet to trick the customer into believing that it is real. I strongly advise you not to order it is a total SCAM and they are CROOKS! You be the judge: tmart.com/FG-100-Soldering-Iron-Tip-Thermometer-Temperature-Tester-Blue-Yellow_p347334.html Compared to https://www.hakkousa.com/products/accessories/tip-thermometers/fg100-us02-tip-thermometer-with-certification-farenheit.html Notice in the pictures in the description how they switch using the stolen pictures then show you their China made version and then they'll show you the real one again, then they'll use the real instruction booklet also to even confuse you to make you think you are odering the real thing. THEY ARE TOTAL CROOKS!!!!
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Loss:
$100
Reason of review:
Not as described/ advertised

Preferred solution: Stop advertising using real companies pictures and name. Stop selling FAKE products

Anonymous

Switched sku numbers on me LED headlamp

Tmart - Switched sku numbers on me  LED headlamp
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Tmart - Switched sku numbers on me  LED headlamp - Image 3
I ordered a LED headlamp as per their ad sent to my email. It showed the headlamp and two proprietary batteries, a charger and a cable. All they shipped was the headlamp. I complained on their online support and they come back and said that the one I ordered did not include batteries and charger. I sent them a copy of my advertisement and the photos and the description clearly stating that they include the batteries and charger. I said what customer would have these types of batteries on hand to use in your LED headlamp? There was no reply. My negative comments won't post on their website. I am not surprised. After a couple of email exchanges, they refuse to answer me any longer. click bait. I now own a headlamp with no batteries or charger. Useless!!
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Loss:
$20
Cons:
  • Poor customer service
  • Ignore all consumer sales and credit acts
  • Customer service and refund not available
Reason of review:
Not as described/ advertised

Preferred solution: Deliver product or service ordered

Vallen Dhc

Tmart - Shipping Service Review

Tmart - Shipping Service Review
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Well that's nice because half of the yard lanterns raka solar LED lights half of those were gifts they're gone yes I received all 12 of them they were six and one box and six and another other than that the laser pen yes I received it anything to do with the projector I did not get you say audio cable remote English manual whatever the *** came in the Box I did not receive the projector in all of its entirety this is getting way too much it is really starting to frustrate me I want my refund and I wanted it a month ago Show quoted text
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Reason of review:
Order processing issue