I ordered a LED headlamp as per their ad sent to my email. It showed the headlamp and two proprietary batteries, a charger and a cable.
All they shipped was the headlamp. I complained on their online support and they come back and said that the one I ordered did not include batteries and charger. I sent them a copy of my advertisement and the photos and the description clearly stating that they include the batteries and charger. I said what customer would have these types of batteries on hand to use in your LED headlamp?
There was no reply. My negative comments won't post on their website. I am not surprised. After a couple of email exchanges, they refuse to answer me any longer.
I now own a headlamp with no batteries or charger. Useless!!
Product or Service Mentioned: Xml 3T6 Headlamp.
Reason of review: Not as described.
Monetary Loss: $20.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer service and refund not available, Ignore all consumer sales and credit acts, Poor customer service.